AUTO-RENEWAL PROGRAM FAQ
SKIP THE HASSLE WITH AUTO-RENEWAL
Your membership will be automatically renewed at the end of its term for your new year of sustained support upon opting in. Your credit card will be charged to fulfill the then-current price of your membership following the payment option (e.g., annual, monthly, quarterly) that was selected in the previous year. Please note that this price may increase from year-to-year and will not include any discounts used to purchase the original membership.
Please also note that the benefits included in your membership may vary from year-to-year. The amount of your membership that is tax-deductible for federal income tax purposes is limited to the excess amount contributed over the value of goods and/or services provided.
You may cancel or alter your participation in the Auto-Renewal Program at any time by:
- Visit our website at publictheater.org and log in to your account; go to the My Account section of the page and select to opt-out of Auto-Renewal.
- Send us a Message
- Call us at 212.967.7555
Void where prohibited.
AUTO-RENEWAL PROGRAM FAQ
What are the benefits of enrolling in the Auto-Renewal Program?
Automatic payments from your credit card mean ongoing an uninterrupted membership benefits. By enrolling, you are ensuring that your membership will never lapse. You will continue to enjoy the benefits of your membership program without having to manually renew each year.
What information do you need to process my Auto-Renewal membership?
All you need to do is complete your first payment for your preferred membership level. The information that you provide in that transaction is all we need. Your credit card information is stored in a secure database and is protected with encryption software.
What if I need to change or update my credit card information?
Call The Public Theater at 212.967.7555.
When does my membership renew?
Your membership will renew at the beginning of the month of your annual membership expiration date.
When will my credit card be charged, and will I be notified beforehand?
Your credit card will be charged on the 15th of the month and the amount charged will be based on the payment option (e.g., annual, monthly, quarterly) associated with your membership renewal. We will send you two (2) notices) before any charge to your card begins for a new year of membership. We encourage you to visit the My Account section of our website at publictheater.org to update your contact information. Please confirm that your mailing and email address are current.
Will I receive a confirmation that my membership was renewed?
Yes, a confirmation of your auto-renewed membership will be sent via email 2-3 weeks following the renewal of your membership.
What amount will I be charged for future years of my membership?
Your membership will auto-renew at the then-current price of your current membership, and the amount charged to your card will be based on the payment option (e.g., annual, monthly, quarterly) associated with your membership renewal. If the price of your membership increases, you will be notified of the change at least one (1) month before any charges begin.
How do I upgrade my Auto-Renewal membership?
You can upgrade your membership at any time by calling The Public Theater at 212.967.7555.
How do I cancel future Auto-Renewal transactions?
There are three (3) easy options for cancelling your Auto-Renewal payments in advance of your membership's month of expiration:
- Visit our website at publictheater.org and log in to your account; go to the My Account section of the page and select to opt-out of Auto-Renewal.
- Send us a Message
- Call us at 212.967.7555
How do I access my membership card?
You can access a digital version of your membership card by visiting our website at publictheater.org and logging into your account; go to the My Account section of the page and you will see an option to view and print your membership card.
How do I give an additional donation during future terms of my membership?
You can donate at any time by visiting our website (publictheater.org), selecting Support Us, and clicking on Make a Gift Today. You can also call 212.967.7555 or mail a check using the address below:
Attn: Development
The Public Theater
425 Lafayette Street
New York, NY 10003