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DONOR PROGRAM PAYMENT PLAN FAQs

What are the benefits of enrolling in the Payment Plan Program? 

Our Payment Plan Program offers flexible and economical access to the exciting benefits of the Partner and Supporter programs. 

What information do you need to process my payment plan? 

Select whether you prefer monthly or quarterly automatic payments and then complete the first payment of your plan. The information you provide during that transaction will be used for future automatic payments. Your information is stored in a secure database that is protected with encryption software. 

What if I need to change or update my credit card information? 

Email info@publictheater.org to schedule a call to update your information. 

When will my credit card be charged, and will I be notified beforehand? 

Your credit card will be charged monthly or quarterly on the 15th of the month. When you enroll, you will receive confirmation of the plan you selected, as well as the amount and frequency of your payment plan. Please visit the My Account section of our website at publictheater.org to confirm that your billing and email addresses are current.  In the event there is a problem with your payment, we will contact you. If we cannot contact you to rectify the payment, your donor program will lapse after failure to pay. 

What amount will I be charged for my donor level? 

Your payment plan amount depends upon the frequency and donation level you selected. Your e-receipt will confirm these details.  
If the rate of Public Theater donor levels increases, your current payment plan will not change. If you choose to renew your membership after your payment plan, your new payment plan will reflect the increased rate.  

How do I upgrade my donor level while on a Payment Plan?  

You can upgrade your donor level at any time by emailing info@publictheater.org.    

How do I cancel my payment plan? 

If you decide you want to cancel your payment plan, you can pay the balance of your membership by emailing info@publictheater.org.

When will I receive my membership card and receipt of payment plan transactions? 

You will receive access to your membership card immediately on your My Account page. You will receive an emailed receipt on the day of your gift.   

Can I give an additional donation if I have a membership? 

You can donate at any time by visiting this webpage or by mailing a check to:
The Public Theater
Attn: Development Dept
425 Lafayette Street
New York, NY 10003

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