MEMBERSHIP PAYMENT PLAN FAQ
What are the benefits of enrolling in the Payment Plan Program?
Our Payment Plan Program offers flexible and economical access to the exciting benefits of our membership programs.
What information do you need to process my payment plan?
Select whether you prefer monthly or quarterly automatic payments to your credit card, and then complete the first payment of your plan. The credit card information you provide during that transaction will be used for future automatic payments. Your billing information is stored in a secure database that is protected with encryption software.
What if I need to change or update my credit card information?
Send us a message to schedule a call to update your information.
When will my credit card be charged, and will I be notified beforehand?
Your credit card will be charged monthly or quarterly on the 15th of the month. When you enroll, you will receive confirmation of the plan you selected, as well as the amount and frequency of your payment plan.
Please visit the My Account section of our website at publictheater.org to confirm that your billing and email addresses are current. In the event that there is a problem with your payment, we will contact you. If we cannot contact you to rectify the payment, your membership will be cancelled and all remaining benefits will be foregone.
Please visit the My Account section of our website at publictheater.org to confirm that your billing and email addresses are current. In the event that there is a problem with your payment, we will contact you. If we cannot contact you to rectify the payment, your membership will be cancelled and all remaining benefits will be foregone.
What amount will I be charged for my membership?
Your payment plan amount depends upon the frequency and membership level you selected. Your e-receipt will confirm these details.
If the rate of your membership level increases, your current payment plan will not change. If you choose to renew your membership after your payment plan, your new payment plan will reflect the increased rate.
If the rate of your membership level increases, your current payment plan will not change. If you choose to renew your membership after your payment plan, your new payment plan will reflect the increased rate.
How do I upgrade my membership while on a Payment Plan?
You can upgrade your membership at any time by
sending us a message.
How do I cancel my payment plan?
If you decide you want to cancel your payment plan, you can pay the balance of your membership by
sending us a message.
When will I receive my membership card and receipt of payment plan transactions?
You will receive access to your membership card immediately on your My Account page through our website at publictheater.org. You will receive an emailed receipt on the day of your first gift confirming the details of your payment plan.
An itemized tax receipt of all payments toward your membership will be emailed 1-2 weeks after the final payment toward your membership is received. If a tax receipt is required sooner, send us a message to get in contact with our Gift Accounting team.
An itemized tax receipt of all payments toward your membership will be emailed 1-2 weeks after the final payment toward your membership is received. If a tax receipt is required sooner, send us a message to get in contact with our Gift Accounting team.
Can I give an additional donation if I already have a membership?
You can donate at any time by
visiting this webpage or by mailing a check to:
Attn: Development
The Public Theater
425 Lafayette Street
New York, NY 10003
The Public Theater
425 Lafayette Street
New York, NY 10003