EXCHANGE OR RETURN MY TICKETS FOR ACCOUNT CREDIT ONLINE
Log in at publictheater.org/login
On the MY ACCOUNT page
Please scroll down to MY UPCOMING SHOWS. And locate the performance you wish to return your tickets to.
Click RETURN MY TICKETS to begin the process, and a pop-up window will open to offer you options for your returned ticket funds. You can add the funds to your Public Theater account or donate the funds to The Public Theater.
Partners can also cancel their tickets and return the benefits to their yearly allotment.
You will receive an email confirming the return of your tickets and once confirmed you can use your MY ACCOUNT funds to purchase new tickets for another performance day. Learn more about using MY ACCOUNT funds to purchase new tickets.
ON ACCOUNT funds from returned tickets must be used by August 15 or the following August 15 of each calendar year.
- Example 1: MY ACCOUNT funds added to your account on March 10 would expire on August 15 of the same year.
- Example 2: MY ACCOUNT funds added to your account on November 1 would expire on August 15 of the following year.
ADDITIONAL INFOAccess to return tickets online ends 24 hours before the scheduled curtain for the performance. Please call Audience Services at 212.967.7555 for assistance when this access window has closed.